Bed99 Privacy Policy — Your Data, Fully Protected

01Introduction

Bed99 (https://bed99.bet) places your privacy above all else. We believe that a trustworthy betting platform can only be built on user trust — and that trust starts with transparency and the security of your data.

This privacy policy clearly sets out what data bed99 collects, how it is used, where it is stored, and what rights you have. It has been written in plain, straightforward English with our Bangladeshi users in mind, so that nothing is left unclear.

This policy applies equally to the bed99 website, mobile app, and all digital services. Whether you're opening an account, placing a bet, or simply browsing the site — this policy is in effect.

02What Data We Collect

Bed99 only collects information that is strictly necessary, in line with its privacy policy. No unnecessary or excessive personal data is requested. Below is a detailed breakdown of the types of data we collect.

Information Provided at Registration

Automatically Collected Data

When you use bed99, our systems automatically collect certain technical information:

• IP Address & Device Type
• Browser Version & Operating System
• Session duration and page visit data
• Betting history and transaction records
• Login time & location (for security purposes only)

03How We Use Your Data

Data collected on bed99 is used only for specific, stated purposes. In line with our Privacy Policy, no information is ever used beyond its declared purpose.

Primary Use Cases:

• Account Management: To handle registration, login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals and to prevent fraudulent activity.
• Service Improvement: To review user experience and improve service quality.
• Customer Support: To resolve your issues and verify any information required.
• Marketing Communications: To send information about bonuses, promotions, and new offers (only with your consent).
• Legal Obligations: To comply with lawful directives issued by relevant authorities.
• Responsible Gaming: To identify excessive betting patterns and provide support to the user.

04Cookie Policy

Bed99 uses cookies to improve your experience on the website. Cookies are small text files stored in your browser.

Cookies we use:

You can disable cookies at any time through your browser settings, though some features may not function properly as a result.

05Data Sharing & Third Parties

Bed99 never sells your personal data. However, limited information may be shared with trusted third parties in certain specific circumstances.

When Your Data May Be Shared:

• Payment Processors: To process payments via bKash, Nagad, Rocket, and similar services. Only the information necessary to complete the transaction is shared.
• Identity Verification Provider: With licensed entities to complete the KYC process.
• Legal Authorities: Where required by law, such as a court order or government directive.
• Fraud Prevention: With regulatory bodies for investigations into money laundering or other suspicious activities.
• Cloud Services: Stored in encrypted form for secure data storage.

06Data Retention Period

Bed99 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Retention Period:

• Account Information: For the lifetime of your account and up to 5 years after closure for legal compliance.
• Transaction Records: A minimum of 7 years, as required by financial regulations.
• Contact History: For customer service purposes, for up to 2 years.
• Cookie and Analytics Data: Up to 1 year, then automatically deleted.
• KYC Documents: Stored in encrypted form for up to 5 years after verification.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.

07Security Measures

Bed99 uses industry-leading technology and processes to protect your data. Our security infrastructure operates across multiple layers.

Technical Security:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification for added account security.
• Firewall & DDoS Protection: Protecting servers from cyber attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Data Backup: Encrypted backups stored across multiple secure servers.

Organizational Security:

• Only authorized personnel can access user data
• All staff are bound by strict confidentiality agreements.
• Regular security training and awareness programs
• Users will be notified within 72 hours in the event of a data breach

08Your Rights

Under bed99's Privacy Policy, you have important rights over your personal data. To exercise these rights, email us at support@bed99.bet.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your data for certain purposes.
• Data Portability: You can request a copy of your data in a portable format.
• Right to Object: You can opt out of receiving marketing messages.

We respond within 72 hours of receiving your request and aim to resolve it within 30 days.

09Child Protection

Bed99 is strictly an adult (18+) platform. We do not knowingly collect data from anyone under the age of 18.

• Age verification is mandatory at registration
• Any data found to belong to a person under 18 will be deleted immediately.
• Parents with concerns can reach us at support@bed99.bet
• Online Protection for Minors Responsible Gaming Parental control guides are available on the page

10Policy Updates

Bed99 reserves the right to update this Privacy Policy as needed. When changes are made, we follow the process outlined below:

• For significant changes, advance notice will be sent to your registered email address.
• The "Last Updated" date at the top of the page will be revised
• Continued use of the platform after any changes will be considered acceptance of the updated policy
• You have the right to close your account if you do not agree to the updated policy

To request a copy of a previous version of this policy, contact us at support@bed99.bet.

11Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, reach out to us directly. Our data protection team is always here to help.